Privacy policy

1. general

Wataoka Co., Ltd. (hereinafter referred to as "Wataoka") recognizes the importance of personal information protection, and will respond to your expectations and trust in Wataoka by striving to protect your personal information based on the following policy.

2. personal information collection

We will acquire personal information in a lawful and fair manner. In doing so, we will disclose the purpose of use in advance and will only do so with your consent.

3. collection of personal information

We will use personal information provided by you for the following purposes, to the extent necessary for the performance of our business.

    • To respond to inquiries
    • Sending materials such as catalogs and direct mail
    • Any other case in which we deem it necessary to contact you

4. personal information management

We will appoint a person responsible for managing the personal information you provide to us to ensure that it is properly managed. We also keep your personal information accurate and up-to-date, and take appropriate security measures to prevent unauthorized access, loss, destruction, falsification, and leakage.

4-1 Always on SSL (https encrypted communication)

The wataoka ONLINE SHOP (hereinafter referred to as the "Online Site") uses SSL (https encryption) for all pages between your computer (browser) and the web server of the Online Site. SSL encryption is used to protect sensitive information such as personal information and browser cookies.

4-2 Non-retention of credit card information

However, we do not retain or manage credit card information as we have outsourced the settlement to the following payment services

・ We do not retain or manage credit card information.

・ Shopify payments / Shopify International Limited

4-3 About Transmission of Information with Payment Processing Services

Both Epsilon and shopify payment servers are equipped with VeriSign SSL (128 bit). When your information is sent to the payment service, it is encrypted just as it is on our online site, so there is no risk of information leakage or tampering. In addition, both payment services are fully PCI DSS compliant and handle credit card information in a secure environment.

5. provision of information to third parties

We will not provide or disclose your personal information to any third party, except in the following cases

  • When we are required by law or by a public institution to disclose your personal information
  • To the extent necessary to provide our services to our contractors
  • With your consent

6. disclosure, correction and deletion of personal information

If you request disclosure, correction, or deletion of your personal information, we will immediately disclose, correct, or delete the information after confirming that the request was made by you.

7. administrative officers

This privacy policy is subject to change without notice in order to provide our services and to improve and enhance this website.
If you have any questions about our handling of personal information, please contact us at the following

Wataoka Co.,Ltd. Contact Person: Wataoka Contact: 0823-79-1520