Notation based on the Act on Specified Commercial Transactions
- Seller Name
- Wataoka Co., Ltd.
- Name of representative
- Miyuki Wataoka
- Location
- 12-20 Nishikami-cho, Nigata, Kure, Hiroshima 737-0145
- Phone number
- 0823-79-1520
- Phone reception hours
- 11:00-17:00 (*except for weekends and holidays)
- Email address
- contact@wataoka.co.jp
- Selling price
- Please check each product page.
- Payment Methods
- Credit card, GMO later payment
- Necessary charges other than the cost of goods
-
- Sales Tax
- Shipping Costs: Please check the list of shipping costs.
- Fees: Various payments made by GMO later payment will incur fees.
- Delivery time
-
Personalized and pre-ordered items will be shipped within a maximum of two months from the date of order.
All other items will be shipped in the order they were ordered, within 3 days of receipt of your order (excluding weekends and holidays).
- Returns, exchanges, cancellations, etc.
- We make every effort to ensure that the product is in good condition, but if you receive a defective product or a product that is different from your order, we will exchange it for a non-defective product or refund it. We will replace it only if the product is defective. Cancellations will only be accepted within 24 hours of ordering.
- Return Period
- Please contact us by phone within 7 days of receipt of the goods.
- Return shipping costs
- We will be responsible for any defective products. Otherwise, the customer is responsible for the rest.